4-minute read    

How to troubleshoot Windows System State restore failures

Overview: This article guides you through resolving two common scenarios where a Windows System State restore might fail: Scenario 1: Restore Failed - "Machine not rebooted" Scenario 2: Restor...

 2-minute read    

Unable to proceed on Restore Where page: Fixing the disabled ‘Next’ button for VMware sources

Affected version/s: Zmanda EBR 5.1. Problem: While restoring data from VMware sources in Zmanda EBR 5.1, you may encounter a situation where the Next button on the Restore Where page appears disab...

 2-minute read    

How to Successfully Apply Zmanda Patch 5.1.1

By following these step-by-step instructions, you'll be able to smoothly apply the latest Zmanda 5.1.1 patch. To apply the Zmanda 5.1.1 patch, you must be running Zmanda 5.1. Instructions for upgr...

 1-minute read    

How to avoid missing files in PostgreSQL backups after recovery

Problem: Performing an incremental backup after a recovery operation can cause issues if a full backup hasn't been taken first. This might result in missing files in subsequent incremental backup...

 1-minute read    

How to save SSO configuration after “OIDC auth method enable failed” error

Purpose: To guide users on how to successfully save SSO configurations when encountering the "OIDC auth method enable failed" error. Solution: Choose a unique name: Instead of reusing the same n...

 3-minute read    

Upgrading ZMC and Backup Server from Version 4.x to 5.x

This guide provides step-by-step instructions for seamlessly upgrading both Zmanda Management Console and your backup server from version 4.x to the latest 5.x release. Upgrade Paths:  Based o...

 2-minute read    

VMware backups fail with error related to vMotion

While attempting to back up VMware sources, users may encounter a specific error message: "Can't disable vMotion because it is already disabled. You must re-enable it if no vMotion or backup are runni...

 3-minute read    

How to Send Files to the Zmanda Support Team

This article is applicable to all Zmanda products. Introduction: Zmanda's ticket system provides users with a convenient method for sending messages to the Zmanda Support Team with attachments up t...

 2-minute read    

Upgrade strategies from ZMC 5.0 to 5.1 to ensure safe migrations

Problem During the upgrade of Zmanda EBR from version 5.0 to 5.1, some configuration folders are retained, leading to migration issues. These directories may affect future upgrades as well. Cause ...

 3-minute read    

How to Install Zmanda Classic VMware Dependencies

This article walks you through installing the VMware Virtual Disk Development Kit (VDDK), a crucial component for performing VMware backups with Zmanda Classic. Do I need to install these dependen...

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