License Upload Button Disabled in Zmanda Management Console (ZMC)

When attempting to upload the 5.0 license file in ZMC and entering the correct passkey, the Upload button remains inactive. This knowledge base article will assist you in enabling the Upload button.

Issue

The license Upload button is disabled/inactive. 

Cause

Once you move out of the passkey field, it undergoes validation, causing the Upload button to remain inactive

Resolution

Users can click anywhere in the upload window or try reuploading the license file again to activate the Upload button. If it still doesn’t get activated, you can contact Zmanda support for assistance.