Pricing:

• Monthly $4.95 licensing fee ( Unlimited number of systems )
• One-time $4.95 setup fee
• 15 cents per GB of data transferred in or out of Amazon S3
  
• 15 cents per GB per month for storage used for backups on Amazon S3
  
• This price includes Basic support level

Support Level	Basic	Standard	Premium
Online support via forums
Email Support
Patches and Update
Product Alerts
Knowledge Base
Initial response time	24 hrs	8 hrs	8 hrs
Number of Support Incidents	3	3	Unlimited
Phone Support	N/A
Simple monthly billing
Support Contract	Included	$150/year	$300/year

If you would like to purchase Standard or Premium Support contract, please first purchase ZCB and then contact zsales@zmanda.com.

For general questions about ZCB please visit our forums at http://forums.zmanda.com/ or email zcb@zmanda.com

ZCB purchasing process overview:

1. When you click “Buy Now ” button, you will be redirected to Zmanda Network registration page. You can also use your existing Zmanda Network login if you have one.

2. After successful registration on Zmanda Network, you will be redirected to Amazon Payments page.

3. To log into Amazon Payments you can use your existing Amazon account or open a new Amazon account.

4. After you provide your credit card information, you will be redirected back to Zmanda Network downloads page with ZCB installer. There are two different installers, one for 32-bit and another one for 64-bit Windows.

You will see a monthly charge on your credit card bill from Amazon Web Services. At any point you can review your usage of S3 and current charges by logging into your Amazon Payments account.