Zmanda product lifecycle
Support varies by product version:
Zmanda product versions, including Zmanda and Zmanda Recovery Manager, are listed alongside their respective release dates and end-of-support dates. NetBackup (NBU) Agent versions and their support timelines are also included for reference.
All dates are in mm/dd/yyyy format.
| Product | Version | Release Date | End of Support |
|---|---|---|---|
| Zmanda Pro | SaaS | 12/20/2023 | N/A |
| Zmanda Classic | 5.1 | 01/10/2024 | 10/31/2024 |
| Zmanda Classic | 5.0 | 05/31/2023 | 10/31/2024 |
| Zmanda Classic | 4.3 | 02/13/2023 | 10/28/2023 |
| Zmanda Classic | 4.2 | 10/10/2022 | 10/28/2023 |
| Zmanda Classic | 4.1 | 07/06/2021 | 10/28/2023 |
| Zmanda Classic | 4.0 | 12/21/2020 | 10/28/2023 |
| Zmanda Classic | 3.6 | 02/28/2019 | 05/31/2021 |
| Zmanda Recovery Manager | 3.9 | 10/07/2020 | 10/31/2024 |
| Zmanda Recovery Manager | 3.8 | 03/22/2016 | 05/31/2021 |
| Netbackup(NBU) Agent | 1.3 | 02/21/2017 | 05/31/2021 |
| Netbackup(NBU) Agent | 1.2 | 05/18/2014 | 04/30/2018 |
End-of-Support definition
Zmanda's "End of Support" refers to the stage when a specific product version no longer receives active support, updates, and bug fixes. This typically occurs when a newer version is released, and resources shift towards maintaining the current and future product iterations.
What it means for you:
- No more software updates: You won't receive security patches, bug fixes, or new features for the unsupported version.
- Limited or no technical support: Zmanda's technical support team might not be able to assist with issues encountered in the unsupported version.
- Reduced functionality: Certain features may no longer function correctly due to incompatibility with newer technologies.
How to stay supported:
- Upgrade to a supported version: This is the recommended course of action to ensure continued security, functionality, and access to technical support.
- Extend support (if available): Some Zmanda products might offer extended support for a fee, but verify if applicable to your version.
Remember
- End-of-support dates vary by product and version. Consult Zmanda's documentation or contact support for specific information.
- Having an active maintenance contract often extends support beyond the standard End-of-Support date. Check your contract details.