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Zmanda Open Source Backup, MySQL backup
Buy Amanda Enterprise Edition

Zmanda has taken a leadership role in enhancing Amanda, while fully subscribing to the open source development methodology and by providing collaborative tools like Wiki and Forum. Zmanda engineering provided tremendous help in releasing Amanda 2.5, a major milestone for the Amanda project that provides significant enhancements in security and scalability.
Jean-Louis Martineau,
Current Amanda community lead developer and project gatekeeper.

Comparison of Subscription Levels for Zmanda Products

Benefits to subscribers

Technical support.

Supported platforms and software compatibility matrix.

Phone Access Yes Yes
Web Based Case Management Yes Yes
Availability Business Hours
7 X 24
Initial response time Within 8 working hours Within 3 hours*
Number of cases per year Unlimited Unlimited
Knowledgebase Yes Yes
Number of authorized contacts Up to 5 Up to 5
Account Management Technical Support Case Reviews n/a Monthly
Technical Account Manager n/a Optional
Professional Services and Training Training Optional Optional
Implementation services Optional Optional

* For Priority 1 issues only

Not all subscription levels are available for all products. E.g., Basic Subscription level is not available for Amanda Enterprise and Zmanda Recovery Manager. Please work with your Zmanda sales representative to select the Subscription level appropriate for your environment.

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