This article is for Zmanda Recovery Manager For MySQL (ZRM) on Windows
For ZRM for MySQL running on Windows, there is a log collection tool named ZRM Support for both server and client installs. As the server installation includes both server and client software, the collection tool is part of the client software in both cases.
For ZRM for MySQL Server, ZRM support utility collects system log files, log files related to ZWC, catalog databases, system related information and ZRM logs. On ZRM for MySQL client, the support utility will collect all the logs except ZRM logs.
The utility archives the log files into a single compressed file. This compressed cabinet file can then be sent to the Zmanda Support team for investigation.