Zmanda - A Carbonite Company

I am very excited to share that today Zmanda has combined forces with Carbonite - the best known brand in cloud backup. I want to take this opportunity to introduce you to Carbonite and tell you what this announcement means to the extended Zmanda family, including our employees, customers, resellers and partners.

First, we become “Zmanda - A Carbonite Company” instead of “Zmanda, Inc.” and I will continue to lead the Zmanda business operations. Carbonite will continue to focus on backing up desktops, laptops, file servers, and mobile devices. Zmanda will continue to focus on backup of servers and databases. Carbonite’s sales team will start selling Zmanda Cloud Backup directly and through its channels. Since Carbonite already has a much larger installed base of users and resellers, our growth should accelerate considerably next year which will allow us to innovate at an even higher level than before. Zmanda’s direct sales team and resellers will continue to offer the Zmanda products they respectively specialize in.

I’ve gotten to know Carbonite over the last few months and I am very impressed with their organization and am looking forward to joining the management team. One of the things that attracted me to Carbonite was its commitment to customer support. Carbonite has built a very impressive customer support center in Lewiston, Maine, about a two hour drive north of their Boston headquarters, where it now employs a little over 200 people. We’ll be training a technical team in Maine to help us support Zmanda Cloud Backup, and of course we’ll also be keeping our support teams in Silicon Valley and in Pune, India for escalations and support of Amanda Enterprise and Zmanda Recovery Manager for MySQL. Please note that at this point, all our current methods of connecting with customer support including Zmanda Network, will continue as is.

Another thing that makes Carbonite a good fit for us is its commitment to ease-of-use. Installing and operating Carbonite’s backup software is as easy as it gets. We share this goal, and we hope to learn a thing or two from the Carbonite team on this front - as we continue to build on aggressive roadmap of all our product lines.

We’ve worked hard to make Zmanda products as robust as possible. Our technologies, including our contributions to the open source Amanda backup project, have been deployed on over a million systems worldwide. Amanda has hundreds of man years of contributed engineering. We believe it is one of the most solid and mature backup systems in the world. Much of what we have done for the past five years has been to enhance the open source code and provide top notch commercial support. Carbonite, too, understands that being in the backup business requires the absolute trust of customers and I believe that every day the company works hard to earn that trust: it respects customer privacy, is fanatical about security, and has made a real commitment to high quality support.

I and the other Zmanda employees are very enthusiastic and proud to be joining forces with Carbonite. We look forward to lots of innovation in the Zmanda product lines next year and hope that you will continue to provide us with the feedback that has been so helpful in the evolution of our products.

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